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← Communication

Session 1: Introduction and Foundations

Welcome and setting objectives The importance of communication in workplace integration Icebreaker activity: "My Communication Story"

Session 2: Understanding Communication Challenges

Language barriers and cultural differences Professional norms and expectations Group discussion: Common challenges faced by young migrants

Session 3: Verbal and Non-Verbal Communication Skills

Elements of effective verbal communication Non-verbal cues and body language Role-play: Practising workplace conversations

Session 4: Interpersonal Skills and Inclusive Communication

Building respectful and supportive interactions Active listening techniques Case study analysis

Session 5: Practical Strategies for Workplace Communication

Feedback (criticism/appreciation) and conflict management Communication in diverse teams Simulation exercises

Session 6: Reflection and Action Planning

Self-assessment: Strengths and areas for development in communication Creating a personal action plan for workplace communication Closing discussion and feedback Knowledge check: Communication

Self-assessment: Strengths and areas for development in communication

5 min reading
20 min activity

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